Terms of Use

You must be at least 18 years old, or the age of majority where you live, to create an account. You are responsible for the accuracy of your account information and for all activity under your credentials. Keep your password confidential and notify us promptly of any unauthorized use.

Students purchase individual courses. Creators subscribe to a paid plan to publish and sell courses through their own storefront. Corporate accounts license courses to multiple seats under a written license term. Membership partners are organizations a Corporate Creator licenses content to so their members can watch through free accounts.

Who you are buying from. My Course Academy is the seller of record for every course, bundle, license and subscription sold on the Platform: our name appears at checkout, on your card statement and on your receipt, and we collect payment, handle tax, and decide refunds. Creators author and teach the content and receive their share of each sale from us under our Creator & Seller Agreement, in which each Creator appoints us as their agent to receive payment. Your payment to us fully satisfies what you owe for the course. Creators are responsible for their course content; we do not author, endorse, or guarantee any course content or outcome.

Automatic renewal notice. Creator plans are subscriptions. By subscribing you authorize us and our payment processor (Stripe) to charge your payment method the plan price automatically on a recurring basis — every month for monthly plans, or every 12 months for annual plans — until you cancel. Your subscription renews automatically at the end of each billing period at the then-current rate, including all applicable taxes. Plan prices are shown before checkout and on your Stripe receipt.

Billing date. Your first charge occurs when you subscribe. Each renewal charge occurs on the same calendar day of the following period. If that day does not exist in a given month, the charge occurs on the last day of that month.

Cancellation. You may cancel at any time from Account → Manage billing, which opens the Stripe billing portal. Cancellation stops future renewals; it does not retroactively refund the current period. You retain Studio access through the end of your paid period, plus a 30-day grace period during which your courses are hidden from the public catalog. At the end of that 30-day grace period your courses, chapters and uploaded video files are permanently deleted from the Platform and from our video host, your Creator access ends, and students who purchased your courses lose access. Deletion is permanent. Download or back up any content you wish to keep before the grace period ends, and give your students notice.

Plan changes. Upgrades and downgrades take effect immediately and are prorated by Stripe against your current period.

Consent, reminders and notices. Before checkout you must tick an unchecked box agreeing to these automatic renewal terms; we keep a record of that consent. After you subscribe we email a confirmation with these terms and how to cancel, a reminder before each renewal (7 days ahead for monthly plans, 30 days ahead for annual plans), and a confirmation when you cancel. Membership licenses follow the same rules.

Online cancellation. You can cancel online at any time with one click from Account → Cancel subscription, or through the billing portal. Membership licenses can be canceled from Studio. You never need to call or email us to cancel.

Price changes. We may change subscription prices. We will give you at least 7 days' notice by email before a price change takes effect on your account, and you may cancel before renewal if you do not agree.

Failed payments. If a renewal charge fails, we may retry it. Continued failure may result in suspension or cancellation of your Creator access.

In addition to the subscription price, we retain a 15% platform fee on each public course sale; Creators keep 85%. Corporate (B2B) license sales carry a 20% platform fee, which covers corporate-scale video streaming. Where a course is sold through an approved collaboration, the agreed revenue split applies to the amount remaining after the platform fee.

B2B payout timing. For Corporate license sales, My Course Academy's platform fee is retained at the time of sale. The Creator's share is disbursed via Stripe in installments matching the license term, contingent on the Creator maintaining an active subscription for the duration of that term. If the Creator's subscription lapses or their account is closed before the term ends, any remaining undisbursed installments are forfeited and retained by My Course Academy, which continues to bear responsibility for delivering the licensed content to the Corporation for the remainder of the term (see Section 5).

Collaboration listings and content removal. If a Creator's course is removed from the Platform (including due to that Creator's account lapsing per Section 5), any Collaboration listing of that course on another Creator's storefront ends automatically. The collaborating Creator will receive the same advance notice as affected purchasers. Revenue already earned from past sales through that Collaboration is unaffected; only future sales are impacted.

Membership licenses. Corporate Creators may license a single course, a bundle, or their whole storefront to a membership partner. The Creator pays a flat monthly license fee, billed automatically through Stripe until canceled, calculated from the amount of licensed content (currently the greater of a monthly minimum or a per-content-hour rate, shown before checkout). Members are not charged per course. Each license includes a monthly viewing allowance; additional viewing may be purchased. When licensed content changes (for example, courses added to a licensed storefront), the fee is recalculated and the new amount applies from the next billing date. Viewing may be paused when the allowance is used up. If the license or the Creator's subscription ends, members' access to the licensed content ends.

Payouts are processed by Stripe on Stripe's schedule and are subject to Stripe's terms, identity verification, and any holds Stripe applies. Creators are solely responsible for their own tax reporting and obligations.

Course purchases are one-time payments granting unlimited access to that course for the purchasing account for as long as the course remains on the Platform (see the limitation below). Access is personal and non-transferable, and continues if the Creator unpublishes the course or changes its price.

Bundles. Some Creators sell several courses together at one price. A bundle purchase gives you each included course as if bought separately, on the same terms. If you already own some courses in a bundle, the price shown to you may be reduced accordingly. Refunds of bundles are handled for the bundle as a whole.

Consent and disclosure forms. A Creator may require you to read and sign a disclaimer, consent, or disclosure form before purchasing or entering a course. You sign by typing your full legal name, which you agree is your legally binding electronic signature. A copy of the signed form, including your name, email, the date and time, IP address, and device information, is kept on file and shared with that Creator. If the Creator changes the form, you may be asked to sign the new version. The form's content is the Creator's sole responsibility; we do not review it or provide legal advice.

Quizzes and certificates. Some courses include quizzes and certificates of completion. Certificates and any continuing-education credits are issued by the Creator; we do not guarantee their acceptance by any licensing board, employer, or institution.

Important limitation — access depends on the Creator's subscription. Courses are hosted on My Course Academy on behalf of independent Creators. If a Creator cancels their Creator subscription or closes their account, their courses, chapters and video files are permanently deleted from the Platform and from our video host 30 days after their paid period ends, and your access to those courses ends at that time. This is disclosed at checkout. We will make reasonable efforts to notify purchasers by email before deletion so you can complete the course. Deletion is permanent and cannot be reversed.

Corporate license continuity. Courses licensed to a Corporation are not subject to the deletion process described above for the duration of the Corporate license's contracted term, regardless of the Creator's own subscription status or account closure. The Corporation's access continues in full for the entire term it purchased. If the Creator's account lapses or is closed during an active term, the Creator's own compensation for the remainder of that term is affected (see Section 4); the Corporation's access and the availability of the licensed content are not.

If a course you purchased is deleted for this reason within 30 days of your purchase, this is treated as a delivery failure under section 6.0(a).

6.0 All sales are final. Because course content is digital and available immediately after payment, all course, bundle, membership-license and subscription purchases are final and non-refundable once paid. This policy is shown clearly at checkout before you pay, and by completing a purchase you acknowledge and accept it. We do not give refunds for change of mind, not finishing a course, not liking a course, or not getting a particular result.

Limited exceptions required by fairness and law. We will review a refund only in these cases:

(a) Delivery failure. You paid but cannot access the content you bought because of a verified technical failure on our side (for example, the video will not play for any device or browser, or the course is removed from the Platform within 30 days of your purchase), and we cannot fix it within a reasonable time after you tell us. Problems with your own device, internet connection, or account access you control are not delivery failures. Our remedy is first to restore access; if we cannot, we refund the affected purchase.

(b) Duplicate charge. You were charged more than once for the same purchase. We refund the extra charge.

(c) Unauthorized charge. A charge was made without your permission, such as with a stolen card. Tell us promptly; we may ask for details to verify it and will remove access to the content bought with that charge.

Report any of these within 30 days of the charge using the contact details in section 16. These exceptions do not limit any rights you have under California or federal law that cannot be waived, or your rights with your card issuer. Refunds granted under (a)–(c) are treated as caused by the sale and handled under 6.3.

Consumers in the EU/UK have a statutory 14-day right of withdrawal for digital content. By starting a course or publishing with a Creator plan immediately after purchase, you request immediate performance and acknowledge that your withdrawal right ends once delivery has begun. Nothing in these Terms limits mandatory consumer rights.

To request a refund, contact us at the address in section 16.

6.1 Our sole discretion. All refund decisions, including whether to grant a refund, whether it is full or partial, and whether a Student keeps access to the course afterward, are made by My Course Academy in its sole and final discretion, except where applicable law requires otherwise. Neither Students nor Creators may require us to issue, deny, or reverse a refund, and a Creator's approval is not required before we issue one.

6.2 How refunds are paid. Refunds are issued to the Student from My Course Academy's payment account, to the original payment method. A Student's refund relationship is with My Course Academy only; Students must not seek refunds directly from Creators.

6.3 Creators share creator-caused refunds in proportion. By selling on the Platform, each Creator (and each collaborator receiving a revenue split) agrees that any refund caused by the Creator or the sale — including the exceptions in 6.0(a), (b) and (c), chargebacks, and disputes — is deducted from that Creator's share of the sale in the same proportion as the refund bears to the amount paid. For example, if a Student is refunded 50% of the price, the Creator's share of that sale is reduced by 50%. A full refund cancels the Creator's entire share of that sale. The platform fee retained by My Course Academy is reduced only in the same proportion and nothing more.

6.4 Recovery of amounts already paid out. If a Creator's share has already been paid out when a refund, chargeback, or dispute occurs, the Creator authorizes My Course Academy to recover the corresponding amount by reversing the payout, deducting it from any pending or future earnings, or invoicing the Creator. Any amount we cannot recover is a debt owed by the Creator to My Course Academy, payable on demand. The same applies to chargebacks, payment disputes, and related processing fees, which we may charge back to the Creator whose sale caused them.

6.5 Records are controlling. The Platform's sales and payout records, together with our payment processor's records, are the authoritative record of sales, refunds, fees, and Creator earnings, absent manifest error. A Creator who believes an amount is wrong must notify us in writing within 90 days of the sale or transfer; after that, the amount is final.

6.6 Disputes about refunds. Any disagreement about a refund or a refund deduction must first be raised with us through the contact form, and the parties agree to try in good faith to resolve it informally (including by mediation, if we agree) before starting any other proceeding. To the fullest extent permitted by law, My Course Academy's total liability for any claim relating to a refund or refund deduction is limited to the amount of that refund or deduction, and Creators and Students agree to indemnify and hold My Course Academy harmless from claims by third parties arising from their own refund requests, sales, or content.

Creators retain ownership of the content they upload. By uploading, a Creator grants us a worldwide, non-exclusive licence to host, encode, stream, display, and promote that content for the purpose of operating the Platform, and to deliver it to purchasers, corporate licensees, and membership partners the Creator authorizes. Creators may copy their own content between their own courses; copied content remains subject to these Terms. Creators are solely responsible for any disclaimers or consent forms they add.

Creators warrant that they hold all rights necessary to sell their content and that it does not infringe third-party rights. Students may not download, copy, redistribute, resell, or publicly perform course content, except slide PDFs a Creator chooses to make downloadable, which are for your personal, non-commercial use only. Video is delivered through short-lived, signed playback URLs; circumventing these protections is prohibited.

You may not use the Platform to publish unlawful, hateful, harassing, deceptive, sexually exploitative, or infringing material; to make false claims about credentials, outcomes, or medical, legal, or financial results; to scrape or reverse-engineer the service; or to interfere with its security or availability.

Users can flag courses and storefronts. We may review, restrict, unpublish, or remove content and suspend accounts that violate these Terms.

If you believe content on the Platform infringes your copyright, send a notice including the work concerned, the URL of the material, your contact details, and a statement of good-faith belief and accuracy, to the contact address below. We remove infringing material and terminate repeat infringers.

Courses are educational only and are not medical, mental health, legal, financial, or other professional advice. Consult a qualified professional before acting on course material, especially where physical activity or health is involved.

The Platform is provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to the Platform is limited to the greater of the amount you paid us in the 12 months preceding the claim, or USD $100.

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Platform, or your breach of these Terms or of applicable law.

Creators may offer an optional Outcomes Check-in for course improvement. It is not research and not medical advice. Creators must write questions in their own words, must not copy published or copyrighted questionnaires, and may only use results in de-identified form. Creators may not try to identify participants. Participation is voluntary, never affects access, and students may withdraw and delete their answers at any time. See our Privacy Policy for how this data is handled.

We collect the account, purchase, usage, quiz, signed-form, and support data needed to operate the Platform. Payment card details are handled by Stripe and never stored by us. Video is hosted and streamed by our video infrastructure provider. We do not sell personal data. You may request access to or deletion of your account data by contacting us or using the account deletion option in your Account page; some records are retained where required for tax, accounting, or fraud-prevention purposes.

You may close your account at any time. We may suspend or terminate accounts that breach these Terms, create legal risk, or repeatedly exceed plan usage limits after warning. We may modify these Terms; material changes will be posted here with an updated date and, for subscribers, notified by email before they take effect.

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, and the state and federal courts located in California have exclusive jurisdiction, except where mandatory local consumer law provides otherwise. Before filing a claim, please contact us so we can try to resolve the matter informally.

My Course Academy LLC, operating as My Course Academy. Email: info@mycourseacademy.com.

Mailing address: My Course Academy LLC, 2108 N St, Suite #18091, Sacramento, CA 95816. Registered agent: Northwest Registered Agent, Inc., 2108 N St, Ste N, Sacramento, CA 95816.

Questions about these Terms, refunds, or copyright: click here to contact us.