Automatic renewal notice. Creator plans are subscriptions. By subscribing you authorize us and our payment processor (Stripe) to charge your payment method the plan price automatically on a recurring basis — every month for monthly plans, or every 12 months for annual plans — until you cancel. Your subscription renews automatically at the end of each billing period at the then-current rate, including all applicable taxes. Plan prices are shown before checkout and on your Stripe receipt.
Billing date. Your first charge occurs when you subscribe. Each renewal charge occurs on the same calendar day of the following period. If that day does not exist in a given month, the charge occurs on the last day of that month.
Cancellation. You may cancel at any time from Account → Manage billing, which opens the Stripe billing portal. Cancellation stops future renewals; it does not retroactively refund the current period. You retain Studio access through the end of your paid period, plus a 30-day grace period during which your courses are hidden from the public catalog. At the end of that 30-day grace period your courses, chapters and uploaded video files are permanently deleted from the Platform and from our video host, your Creator access ends, and students who purchased your courses lose access. Deletion is permanent. Download or back up any content you wish to keep before the grace period ends, and give your students notice.
Plan changes. Upgrades and downgrades take effect immediately and are prorated by Stripe against your current period.
Price changes. We may change subscription prices. We will give you at least 30 days' notice by email before a price change takes effect on your account, and you may cancel before renewal if you do not agree.
Failed payments. If a renewal charge fails, we may retry it. Continued failure may result in suspension or cancellation of your Creator access.